Shudham By Sky — Privacy Policy

Last updated: 07/12/2025

Shudham By Sky is committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website shudhambysky.com, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information in the following ways:

A. Information You Provide to Us

When you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact customer support

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing & shipping address

  • Payment details (processed securely via third-party gateways — we do NOT store card info)

  • Any additional information you choose to share

B. Information Collected Automatically

When you visit shudhambysky.com, we automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring URLs

This information is collected through:

  • Cookies

  • Google Analytics

  • Facebook/Meta Pixel

  • Other tracking tools

C. Information from Third Parties

We may receive data from:

  • Payment gateways (Razorpay, PayU, etc.)

  • Delivery partners

  • Marketing tools (Meta, Google Ads)

This includes transaction confirmations, delivery updates, and performance analytics.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Manage payments and refunds

  • Provide customer support

  • Improve website functionality and user experience

  • Send order updates, shipping notifications & marketing emails

  • Prevent fraud, ensure security

  • Analyze website performance and improve our products

We never sell your personal data to third parties.

3. Sharing Your Information

We may share your data only with trusted partners:

  • Payment processors (Razorpay, PayPal, etc.)

  • Delivery partners (Delhivery, Bluedart, India Post, etc.)

  • Marketing & analytics tools (Google, Meta)

  • Web hosting & server providers

All partners follow data protection policies and use your data solely to perform their service.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve site performance

  • Remember your cart

  • Show personalised ads

  • Track user behavior for analytics

You can disable cookies in your browser settings, but some website features may not function properly.

5. How We Protect Your Data

We use advanced security measures including:

  • SSL encryption

  • Secure payment gateways

  • Firewall & malware protection

  • Restricted access to customer data

Despite our efforts, no online system is 100% secure.
However, we follow the best industry practices to safeguard your data.

6. Your Rights (Under Indian Data Protection Standards)

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion of your data

  • Opt-out of marketing emails anytime

  • Disable cookies

To exercise these rights, email us at:
📩 support@shudhambysky.com

7. Email & SMS Communication

By creating an account or placing an order, you consent to receive:

  • Order confirmations

  • Shipping updates

  • Account notifications

  • Occasional promotional offers

You can unsubscribe anytime.

8. Data Retention

We retain your information:

  • As long as your account is active

  • As required for legal/tax purposes

  • For analytics & fraud prevention

After this, your data is securely deleted.

9. Third-Party Links

Our website may contain links to external sites.
We are not responsible for their privacy practices.
Please review their policies before sharing any information.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with the updated date.

12. Contact Us

For questions or concerns regarding this Privacy Policy, contact:

📩  Shudhambyskf@gmail.com
📞 +91 8839552635
📍 51 GOMTI NAGAR AB ROAD DEWAS, Madhya Pradesh -455001